Your local transit agency provides support for all Umo issues.
For questions or feedback related to stations, transit times, payment issues, passes, cash balances, transfers, real-time bus information, youth or senior discounts, student passes, or potential refunds — please contact your local transit agency (listed below):
Canada
British Columbia
520 Gorge Road East
Victoria, BC V8W 9T5
PO Box 9861
Phone: (250) 382-6161
https://www.bctransit.com/about/contact
United States
- California
- Colorado
- Florida
- Idaho
- Kentucky
- Louisiana
- Maine
- Maryland
- Montana
- Nebraska
- New Hampshire
- New York
- North Carolina
- Oregon
- Pennsylvania
- South Carolina
- Texas
- Virginia
- Washington
- Wisconsin
California
AC Transit
1600 Franklin St
Oakland, CA 94612
Phone: (510) 891-4777)
https://www.actransit.org/contact-us
Orange County Public Transportation (OCTA)
550 S. Main Street
Orange, CA 92868
Phone: (714) 636-7433
Palos Verdes Peninsula Transit Authority (PVPTA)
P.O. Box 2656
P.V. Peninsula, CA 90274
Phone: (310) 544-7108
http://www.palosverdes.com/pvtransit/index.cfm?pg=contact
San Francisco Municipal Railway (SF Muni)
11 South Van Ness Avenue
San Francisco, CA 94103
Phone: (415) 701-3000
https://www.sfmta.com/contact-us
http://sanleandrolinks.com/contact/
Ventura County Transportation Commission (VCTC)
751 E. Daily Dr. STE. 420
Camarillo, CA 93010
Phone: (800) 438-1112
https://www.goventura.org/contact/
Victor Valley Transit Authority (VVTA)
17150 Smoke Tree Street
Hesperia, CA 92345
Phone: (760) 948-3030
8300 Santa Monica Boulevard
West Hollywood, CA 90069
Phone: (800) 447-2189
https://www.weho.org/city-government/contact-us
Colorado
75 S. Frontage Road West
Vail, CO 81657
Phone: (970) 479-2100
https://www.vailgov.com/government/departments/transportation-services/bus-information/-fsiteid-1
Florida
Jacksonville Transportation Authority (JTA)
100 LaVilla Center Drive
Jacksonville, FL 32204
Phone: (904) 630-3100
https://www.jtafla.com/riding-jta/customer-service/
Idaho
777 W Main St.
Boise, ID 83702
Phone: (208) 345-7433
https://www.valleyregionaltransit.org/contact/
Kentucky
578 Campbell Ln.
Bowling Green, KY 42101
Phone: (270) 745-2361
https://www.wku.edu/transportation/
Louisiana
Capital Area Transit System (CATS)
2250 Florida Blvd
Baton Rouge, LA 70802
Phone: (225) 389-8282
https://www.brcats.com/form/10
400 Crockett St
Shreveport, LA 71101
Phone: (318) 221-7433
Maine
Biddeford Saco Old Orchard Beach Transit (BSOOB)
13 Pomerleau St
Biddeford, ME 04005
Phone: (207) 282-5408
https://bsoobtransit.org/about/contact-us/
114 Valley Street
Portland, ME 04102
Phone: (207) 774-0351
https://gpmetro.org/9/Contact-Us
South Portland Bus Transit Hub
41 Thomas St, South
Portland, ME 04106
Phone: (207) 767-5556
https://www.southportland.org/departments/bus-transportation/
Maryland
JHU Transportation Services
3400 North Charles Street
South Garage
Baltimore, MD 21218
Phone: (410) 516-PARK (7275)
Transportation Services
8056 Regents Drive
University of Maryland Bldg. 202
College Park, MD 20742
Phone: (301) 314-3687 (DOTS)
https://transportation.umd.edu/about-us/contact
Montana
1705 Monad Rd
Billings, MT 59101
Phone: (406) 657-8218
https://www.billingsmt.gov/3077/LEARN-ABOUT-MET-TRANSIT
Nebraska
2222 Cuming Street
Omaha, NE 68102
Phone: (402) 341-0800
https://www.ometro.com/customer-service/
New Hampshire
Parking & Transit Center
20 Sage Way
Durham, NH 03824
Phone: (603) 862-2328
https://www.unh.edu/transportation/about/contact-us
New York
120 Broadway
Suite 3340
New York, NY 10271
Phone: (212) 566-6700
https://downtownny.com/about-us/contact/
North Carolina
211 S. Hamilton
P.O. Box 230
High Point, NC 27261
Phone: (336) 883-3111
316 N. Academy St.
Cary, NC 27513
Phone: (919) 485-RIDE (7433)
YourRideMatters@townofcary.org
1903 Fay Street
Durham, NC 27704
Phone: (919) 485-RIDE (7433)
https://godurhamtransit.org/contact-us
PO Box 590
Raleigh, NC 27602
Phone: (919) 485-RIDE (7433)
https://goraleigh.org/contact-us
4600 Emperor Blvd. Suite 100
Durham, NC 27703
Phone: (919) 485-RIDE (7433)
https://gotriangle.org/contact-us
Greensboro Transit Agency (GTA)
300 West Washington Street
Greensboro, NC 27401
Phone: (336) 373-CITY (2489)
Orange County Public Transit (OCPT)
600 NC-86
Hillsborough, NC 27278
Phone: (919) 245-2008
https://www.orangecountync.gov/778/Transportation-Services
Piedmont Authority for Regional Transportation (PART)
8310 W Market Street
Greensboro, NC 27409
Phone: (336) 883-7278
https://www.partnc.org/247/Contact-Us
45 Transit Court Northwest
Concord, NC 28025
Phone: (704) 920-7433
https://www.partnc.org/247/Contact-Us
Western Carolina University Cat-Tran (WCU-Cat Tran)
A.K. Hines University Center, Room 317
Cullowhee, NC 28723
Phone: (828) 227-8726
Winston-Salem Transportation Authority (WSTA)
100 W 5th St
Winston-Salem, NC 27101
Phone: (336) 727-2000
https://wstransit.com/contact-us/
Oregon
334 NE Hawthorne Ave
Bend, OR 97701
Phone: (541) 385-8680
https://cascadeseasttransit.com/contact/
3500 E. 17th Avenue
Eugene, OR 97403
Phone: (541) 687-5555
https://www.ltd.org/contact-us/
3200 Crater Lake Avenue
Medford, Oregon 97504-9075
Phone: (541) 779-5821
https://www.rvtd.org/FormPage.asp?FormID=5
Pennsylvania
Slippery Rock University (SRU)
Student Engagement and Leadership Suite
Second Floor, Smith Student Center
1 Morrow Way
Slippery Rock, PA 16057
Phone: (724) 738.2755
https://www.sru.edu/community/transportation
South Carolina
Greenville Transit Authority (GTA)
Greenlink
Administrative Offices/Transit Center
100 W. McBee Avenue
Greenville, SC 29601
Phone: (864) 467-5000
https://www.greenvillesc.gov/1192/Contact-Greenlink
Texas
2100 Seymour Hwy
Wichita Falls, TX 76301
Phone: (940) 761-7433
https://www.wichitafallstx.gov/339/Falls-Ride
Virginia
10455 Armstrong St, Room 200A
Fairfax, VA 22030
Phone: (703) 385-7859)
https://www.fairfaxva.gov/services/about-us/contact-us
Washington
600 County Shop Lane
Burlington, WA 98233
Phone: (360) 757-4433
https://www.skagittransit.org/contact/
Whatcom Transportation Authority (WTA)
4011 Bakerview Spur
Bellingham, WA 98226
Phone: (360) 676-7433
http://www.ridewta.com/contact-us/customer-service
Wisconsin
Milwaukee County Transit System (MCTS) / WisGo
1942 N 17th Street
Milwaukee, WI 53205
Phone: (414) 344-6711