The Umo App Help Center is designed to provide you with complete self-service support for answers to your questions.
Use the Search field to locate an answer to your question, or locate a topic from one of the following sections:
- Getting Started – Umo App phone requirements, download the app, set up your account!
- FAQs and What's New – Get answers to frequently asked questions and details on Umo's latest
- Trips and Trip Planning – Get directions using your trip preferences
- Routes and Directions – Use Umo’s Directions, Stations and Lines icons to get you to where you’re going!
- Payments and Validation – Add cash balances, purchase passes, show codes for trip validation, and view your ride history
- Account Settings and Preferences – Customize notifications and set preferences for your metro area, language, trips, maps – and more
You can also contact your local transit agency directly for assistance with bus and train times, payment issues, refunds, and other issues.