Getting Started with Umo (Web)

You’ve got a destination. Umo will handle the journey. Umo is your travel companion designed to ensure that your commutes are as simple and seamless as possible.

Umo gets you where you need to go, so that you can easily buy, scan, and go. 

To get started with Umo, you need to do one of the following: 

• Create an Online Umo Account – Register your Umo card at the Umo Passenger Portal to top up or buy passes, set up autoload, and manage your card-based payments.

 TouchPass has been discontinued. For more details, please see this article. 

• Download the Umo App – Download the Umo App on your smartphone from either the iOS App Store or Google Play Store and set up your account.

You can only have either a Umo card or use the Umo App. For example: If you download the Umo App and create an account, your Umo or TouchPass card will be disabled. 

If you use the Umo Passenger Portal, instead of the Umo App, you can do the following: 

• Create an Account 
• Register Your Card 
• Redeem a Benefit Code 
• Buy a Pass 
• Add Stored Value 
• View Account History 
• Set Notifications 
• Contact Your Transit Agency