WisGo in the Umo App™ is southeastern Wisconsin’s newest way to plan your trip, track your bus, and pay for your ride, all in one place. Just download the Umo App, create an account, and register your mobile device. Your travel experience is about to become better than ever!
Milwaukee County Transit System (MCTS) / WisGo FAQs
- Can I use other payment options besides my credit card and debit card?
- What ride fares / passes are available for me to purchase with the Umo App?
- Is stored value available for purchase?
- How can I purchase a pass using the Umo App?
- How can I plan my trip with the Umo App?
- How can I track my bus with the Umo App?
- How long is my pass good for on the Umo App?
- Once I’ve purchased a pass on the Umo App, what do I do?
- What about transfers with the Umo App?
- How can I contact Milwaukee County Transit System (MCTS) / WisGo?
Can I use other payment options besides my credit card and debit card?
There will be more ways to pay in the fall. For now, pay your fare with the Umo App by loading a credit card or debit card to your account.
What type of fare is available for me to purchase with the Umo App?
A 105-minute pass for $2 fare, or a 24-hour pass for $5. Full fares are available via the app. More options will come this fall.
Once you buy your fare via Umo, it activates immediately, so only buy your fare when you’re ready to board the bus. This will change in the fall when the full fare collection system rolls out. We apologize for the inconvenience.
Is stored value available for purchase?
You will not be able to purchase stored value until the fall, when the full rollout of the Umo App takes place.
How can I purchase a pass using the Umo App?
You can purchase a 105-minute or 24-hour pass by going to Wallet > Passes > Buy a pass.
How can I plan my trip with the Umo App?
You can plan a trip by entering a destination in the Where do you want to go? field of the main Directions screen, tapping Search routes and selecting your preferred trip result.
You can then purchase a pass by going to Wallet > Passes > Buy a pass.
How can I track my bus with the Umo App?
The Umo App provides timely and highly accurate trip planning.
You can plan a trip by entering a destination in the Where do you want to go? field of the main Directions screen, tapping Search routes and selecting your preferred trip result.
How long is my pass good for on the Umo App?
Once you buy your fare via Umo, it activates immediately, so you should buy your fare when you’re ready to board the bus. Go to >Passes to find out when your pass is active until.
Your ride is good wherever you ride for 105 minutes on a $2 fare, or 24-hours on a $5 fare.
Once you buy your fare via Umo, it activates immediately, so only buy your fare when you’re ready to board the bus.
There’s no need to worry about transfers – your ride is good wherever you ride for 105 minutes on a $2 fare, or 24-hours on a $5 fare.
Once I’ve purchased a pass on the Umo App, what do I do?
Paying for your ride with the Umo App uses a Quick Response (QR) code or "Validation Code" that is linked to your Umo account once you buy a pass.
You can access your code for trip validation by going to Wallet > Show Code.
Once you buy your fare via Umo, it activates immediately, so only buy your fare when you’re ready to board the bus. This will change in the fall when the new fare collection system rolls out. We thank you for your patience during the transition.
What about transfers with the Umo App?
There’s no need to worry about transfers – your ride is good wherever you ride for 105 minutes on a $2 fare, or 24-hours on a $5 fare. Once you buy your fare via Umo, it activates immediately, so only buy your fare when you’re ready to board the bus. This will change in the fall when the new fare collection system rolls out. We apologize for the temporary inconvenience.
How can I contact Milwaukee County Transit System (MCTS) / WisGo?
You can contact MCTS / WisGo directly at:
Milwaukee County Transit System (MCTS) / WisGo
1942 N 17th Street
Milwaukee, Wisconsin 53205
Phone: (414) 344-6711
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