Redeem a Benefit Code

You can redeem a benefit to unlock and expose a reduced fare you are entitled to—or use it as a promotional code—by going to the navigation menu and selecting Redeem Benefit.

Note: The Redeem Benefit option only appears for riders in Umo-supported metro areas.

To redeem a benefit code: 

1. Tap the navigation menu and select Redeem Benefit.
2. Enter your 8-character benefit code to redeem your discount fare.

Note: If your code does not begin with “XXX,” choose the correct agency that issued the code by tapping Change Agency to select a different agency. 

3. Tap Continue.

The Umo App applies the benefit code and automatically discounts your fare or applies your promotional code for a benefit.