Redeem a Benefit Code

You can redeem a benefit to unlock and expose a reduced fare you are entitled to—or use it as a promotional code—by going to the navigation menu and selecting Redeem Benefit.

Note: Redeem Benefit only appears for riders Umo-supported metro areas.

To redeem a benefit code: 

1. Tap the navigation menu and select Redeem Benefit.
2. Enter your 8-character benefit code to redeem your discount fare.

Note: If your code does not begin with “XXX,” choose the correct agency that issued the code by tapping Change Agency. 

3. Tap Continue.

The Umo App applies the benefit code and automatically discounts your fare or applies your promotional code for a benefit.