Umo is committed to helping transit agencies meet their obligations under Title II of the Americans with Disabilities Act (ADA), which requires public entities to ensure equal access to programs, services, and digital experiences.
We strive to conform to WCAG 2.2 AA and also use internal manual and automated testing tools in an effort to maintain an accessible solution going forward.
To further improve accessibility, we have also partnered with independent third‑party accessibility experts to assess the Umo Mobility applications for iOS and Android as well as for the Umo Passenger Portal on the web, identify usability and accessibility issues, and help us provide a more accessibility experience to passengers.
We strongly encourage riders to report any accessibility issues, bugs, or barriers found by contacting your transit agency so that we can continue improving the platform over time.