You can redeem a benefit code to unlock and expose a reduced fare you are entitled to—or use it as a promotional code—by logging on to the Umo Passenger Portal (umopass.com for U.S. riders, ca.umopass.com for non-U.S. riders) and going to My Wallet > Redeem Benefit Code.
Be sure that the first part of the code you have matches the three-letter prefix (indicating the transit agency). If this three-letter prefix doesn't match, your code came from a different transit agency.
If you have the Umo App, you can redeem a benefit to unlock and expose a reduced fare you are entitled to (or use it as a promotional code) by going to the navigation menu and selecting Redeem Benefit.
Redeem a benefit code at the Umo Passenger Portal
- Log in to the Umo Passenger Portal (umopass.com for U.S. riders, ca.umopass.com for non-U.S. riders).
- On the My Wallet tab, click Redeem Benefit Code.
- On the Redeem Benefit Code screen, enter the benefit code issued by your transit agency.
- Click Submit.
Umo applies the benefit code and automatically discounts your fare or applies your promotional code for a benefit.