Create a Umo App Account

Once you have downloaded the Umo App, you can create an account by opening the Umo App, tapping Get Started > Continue > Set up now. 

Once you download the Umo App and create a Umo App account, you can:

• Buy a pass or add a cash balance
• Get directions
• Find your next bus or train
• Find seating availability (in select regions)
• Board by showing your validation code

Create a Umo App account 

1. Open the Umo App. 
2. Tap Get started. 
3. The Umo App notifies you that it wants to know your location, in order to assist you with transit options in your area: 
   • Tap Allow Once – to allow the Umo App to determine your location initially
   • Tap Allow While Using App – to allow the Umo App to always recognize your location while you’re using it 
   • Select Don’t Allow – to block the Umo App from determining your location

Tip: The Umo App works best when it can recognize your location – we suggest selecting Allow While Using App.

4. Tap Continue and make your location selection.
5. Select Allow to get live updates and allow notifications for real-time transit alerts, service updates and more.
6. Tap Set up now to set up your account to buy your transit fares and get moving.

Create a Umo App account

1. Open the Umo App. 
2. Tap Get started.
3. The Umo App notifies you that it wants to know your location, in order to assist you with transit options in your area.
   • Tap Allow Once – to allow the Umo App to determine your location initially
   • Tap Allow While Using App – to allow the Umo App to always recognize your location while you’re using it 
   • Select Don’t Allow – to block the Umo App from determining your location

Tip: The Umo App works best when it can recognize your location – we suggest selecting Allow While Using App.

4. Tap Continue and make your location selection.
5. Select Allow to get live updates and allow notifications for real-time transit alerts, service updates and more.
6. Tap Set up now to set up your account to buy your transit fares and get moving.
7. Enter your mobile number or register with your email or an existing Umo card instead. 

 Note: TouchPass has been discontinued. For more details, please see this article. 

If you entered your mobile number, a 4-digit code is texted to you.

8. Enter the 4-digit code and tap Continue.

 Your Umo App account is successfully created – you’re now able to Explore, Buy & Go!

Tip: You can add or edit your Umo App account details by going to the navigation menu and tapping My Account.

 See Umo Terms and Conditions and Umo Privacy Policy for details related to creating a Umo App account.