Once you have downloaded the Umo App, you can create an account by opening the Umo App and tapping Get Started > Continue > Set up now.
Once you download the Umo App and create a Umo App account, you can:
Create a Umo App account
- Open the Umo App.
- Select the checkbox agreeing to the terms and conditions.
- Tap Get started.
- The Umo App notifies you that it wants to know your location, in order to assist you with transit options in your area:
- Tap Allow Once – to allow the Umo App to determine your location initially
- Tap Allow While Using App – to allow the Umo App to always recognize your location while you’re using it
- Select Don’t Allow – to block the Umo App from determining your location
Tip: The Umo App works best when it can recognize your location – we suggest selecting Allow While Using App.
- Select Enable notifications to get live updates and allow notifications for real-time transit alerts, service updates and more.
- Select your transit agency from the list provided.
- Tap Sign in to login or create an account.
- You are provided with the following options:
- Create a new account: Selecting this option allows you to use your mobile number or email address to create an account
- Sign in using your existing Umo or TouchPass login or number
- Create an account with my card: Use the number found on the back of your Umo or TouchPass card. Please note: If you select this option, you will no longer be able to use your physical Umo or TouchPass Card.
- Make your selection and complete your account creation.
Your Umo App account is successfully created – you’re now able to Explore, Buy & Go!
Tip: You can add or edit your Umo App account details by going to the navigation menu and tapping View My Account.
See Umo Terms and Conditions and Umo Privacy Policy for details related to creating a Umo App account.